FAQ
Questions,answers.
The short answers to the things people ask us most often.
01 / FAQ
FAQ
01Is OpenStage free?
Yes. The base plan is free for fans, artists and venues. There is no paywall to discover events, publish a page or add a date.
02Do I need an account to look for events?
No. You can browse the Home, the map, the artist and venue pages without signing in. An account is needed to save events, claim a page, publish a night or report a problem.
03Can I have two profiles with the same email?
No: one email is one account. If you chose a role and want to change it, write to us; only an administrator can correct it.
04How do I claim an artist or venue page?
Open the page and choose “This is me” for an artist or “I manage this venue” for a venue. You need a public link that proves the page is yours. Artist claims are immediate; venue requests are approved by staff.
05How do I publish an event?
From the dashboard, choose “Create event”. You need an artist or venue profile. You can save a draft, publish it, edit it or cancel it later.
06Why does an event say “Unclaimed”?
It means OpenStage created the page from a real gig, but neither the artist nor the venue has claimed it yet. The page remains useful and can be claimed at any time.
07Where do I find my saved events?
In Dashboard → Saved. The list is tied to your account and starts with the most recently saved event.
08Can I report a wrong or fake event?
Yes. Open an event page and choose “Report this event”. Reports are private: they go to the staff, not to a public review section. After three reports from different verified people, the event is paused while we check it.
09How does the map work?
Each pin is a real event. On a phone, one finger scrolls the page; use two fingers to move the map, or open the full-screen map. Approximate events show an area, not a made-up exact point.
10Why is the Spotify player not visible?
The player is ready in the code but only appears when an OpenStage playlist is configured. We prefer no player to a player with fake content.
11Can I delete my account?
Account deletion is not available yet. Write to us from the contact form and we will handle the request manually while the self-service flow is being built.
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