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Technical issues

If something does not work

Before writing to us, try these three things:

  1. Reload the page (sometimes it is just an old cached response).
  2. Check that your page is complete: without a page you cannot publish dates.
  3. If the problem is an image upload, check format and size (JPG, PNG or WebP, max 3 MB).

If it persists

Write to us from the Contacts page stating: what you were doing, the exact page, the browser and, if you can, a screenshot. We read every message and reply to the address you leave.

If the problem concerns your data (sign-in, deletion, export), choose Privacy or data in the form.

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